1. Order Cancellation Orders can be cancelled within 24 hours of placement. To cancel, please contact us via WhatsApp or email Once an order has been shipped, it cannot be cancelled. 2. Refunds Refunds are processed only for cancelled orders or defective/damaged products. Once approved, refunds will be issued to the original payment method within 7–10 business days. Shipping charges are non-refundable, except in cases of incorrect or damaged items. 3. Return/Exchange Policy Returns or exchanges are accepted for defective, damaged, or incorrect products within 7 days of delivery. Items must be unused, in original packaging, and with all tags intact. Contact us via WhatsApp or email for return/exchange instructions.